Choosing the right contractor means asking the right questions. This short video explains the basic questions you should always ask, and what the answers should be!
Are your technicians NATE certified? NATE certification is the industry’s standard for technician excellence. You should never accept anything less.
Do you offer continuing education to your employees? This industry changes rapidly. Ask the contractor to describe their training program.
Can you provide local references? Get the names of neighbors who have used the company’s services, and then follow up with them.
Do you offer a service agreement plan? Well-maintained equipment runs more efficiently and lasts longer.
Are you properly licensed? Unfortunately, every state, city, or county could have different contractor licensing rules. Ask for proof!
Do you follow the industry standards? Make sure your contractor knows what “Manual J” and “Quality Installation” are, just for a start. Scroll down on this page to find out what these standards are and why they are important to you